Privacy Policy for ParkChain

1 Information We Collect

At ParkChain, we collect information to provide and improve our peer-to-peer parking marketplace services. The types of information we collect include:

Account Information

• Name and email address for account creation
• Phone number for verification and notifications
• Profile photo (optional)
• Driver's license information for identity verification

Location Data

• Real-time location (only when app is in use)
• Parking spot addresses
• Navigation history within the app
• Frequently visited destinations

Payment Information

• Payment card details (processed securely via Stripe)
• Bank account information for payouts
• Transaction history
• Wallet balance and activity

Parking Spot Details

• Address and photos of parking spaces
• Availability schedules
• Pricing information
• Special instructions or access codes

Usage Data and Analytics

• App usage patterns and preferences
• Device information and identifiers
• IP address and network information
• Crash reports and performance data

2 How We Use Your Information

We use the collected information for the following purposes:

• To facilitate parking spot bookings between drivers and owners
• Process payments securely through our payment partners
• Send booking confirmations, updates, and notifications
• Verify user identities and prevent fraud
• Provide customer support and resolve disputes
• Improve our services based on usage patterns
• Send relevant marketing communications (with consent)
• Ensure safety and security for all users
• Comply with legal obligations and regulations

3 Information Sharing

We share information in the following limited circumstances:

With Other Users

• Limited profile information during bookings
• Parking spot details for drivers
• Vehicle information for spot owners
• Reviews and ratings (publicly visible)

With Service Providers

• Stripe: For payment processing
• Firebase: For data storage and authentication
• Google Maps: For location and navigation services
• SendGrid: For email communications

As Required by Law

We may disclose information when required by law, court order, or government request, or when necessary to protect our rights and safety or that of our users.

4 Data Security

We implement industry-standard security measures to protect your information:

Technical Safeguards

• End-to-end encryption for sensitive data
• SSL/TLS encryption for all data transmissions
• Secure payment processing via PCI-compliant providers
• Regular security audits and vulnerability testing
• Two-factor authentication available

Compliance

• GDPR compliant for EU residents
• CCPA compliant for California residents
• PCI DSS compliant for payment processing
• SOC 2 Type II certification in progress

5 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data
• Objection: Object to certain data processing activities

To exercise any of these rights, contact us through the app or email privacy@parkchain.app

6 Location Data

Location services are essential for ParkChain to function effectively:

• We only access location data when the app is actively in use
• Location tracking is never active when the app is closed
• You can disable location services in your device settings
• Some features may be limited without location access
• Location history is retained for 30 days for dispute resolution

7 Data Retention

We retain your information for different periods based on its purpose:

• Active account data: Kept while your account is active
• Deleted accounts: Removed after 90 days
• Transaction records: Kept for 7 years for tax purposes
• Location history: Deleted after 30 days
• Marketing data: Retained until you opt-out
• Legal holds: Retained as required by law

8 Children's Privacy

ParkChain is not intended for users under 18 years of age:

• We do not knowingly collect data from children under 13
• Users must be 18+ to create an account
• Valid driver's license required for full functionality
• If we discover underage users, accounts will be terminated

9 Changes to This Policy

We may update this Privacy Policy from time to time:

• Users will be notified of material changes via email or in-app notification
• Changes become effective 30 days after notification
• Continued use of ParkChain constitutes acceptance of updates
• Previous versions are available upon request

10 International Data Transfers

If you use ParkChain from outside the United States:

• Your data may be transferred to and processed in the US
• We ensure appropriate safeguards for international transfers
• EU-US Privacy Shield principles are followed
• Standard contractual clauses are in place where required