Monday App Support

Creating your Monday App account is simple:

1. Download Monday App from the App Store
2. Open the app and tap "Get Started"
3. Choose to sign up with your email or Apple ID
4. Verify your email address if using email signup
5. Complete your profile with your name and preferences

Your account will be ready to use immediately, and you can start accessing daily devotionals and challenges right away.

To reset your password:

1. On the login screen, tap "Forgot Password?"
2. Enter the email address associated with your account
3. Check your email for a password reset link
4. Follow the link and create a new password
5. Return to the app and sign in with your new password

If you don't receive the reset email within 5 minutes, check your spam folder or try again.

To create a Monday App account, you need:

• Age: Must be 13 years or older
• Device: iOS 13.0 or later, compatible with iPhone and iPad
• Email: Valid email address for verification and communication
• Internet: Active internet connection for syncing and updates

Premium features require a valid payment method through your Apple ID account.

Monday App offers a 7-day free trial for Premium features:

• Start your trial by selecting a Premium plan in the app
• Get full access to all premium features for 7 days
• Cancel anytime during the trial period with no charge
• After 7 days, your subscription automatically begins
• Only one free trial per Apple ID account

Subscriptions are managed through the Apple App Store:

1. Open Settings on your iOS device
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find Monday App in the list
5. Tap "Cancel Subscription"

Your subscription will remain active until the end of the current billing period. You'll continue to have Premium access until then.

Refunds are handled by Apple according to their App Store policies:

• To request a refund, visit reportaproblem.apple.com
• Sign in with your Apple ID
• Find your Monday App purchase
• Select "Request a refund" and choose your reason

Apple typically responds within 48 hours. Refunds are subject to Apple's terms and conditions.

Subscription renewal details:

• Monthly: Renews every month on the same date you subscribed
• Yearly: Renews every year on the same date you subscribed
• Auto-renewal: Happens automatically unless cancelled 24 hours before renewal
• Billing: Charged to your Apple ID account

You can check your next renewal date in Settings > Subscriptions on your iOS device.

Daily devotionals are designed to inspire your Monday and work week:

• AI-Powered Content: Personalized based on your preferences and reading history
• Workplace Focus: Content specifically designed for professional Christians
• Weekly Themes: Monday content focuses on motivation and purpose
• Multiple Lengths: Choose from 2-minute quick reads to 10-minute deep dives

Community challenges help you grow spiritually while connecting with other professionals:

• Weekly Challenges: New faith-based workplace challenges every Monday
• Point System: Earn points for completing challenges and maintaining streaks
• Badges: Unlock achievements for different milestones and accomplishments
• Community: See how you're doing compared to other participants (anonymously)

Examples include "Practice gratitude in meetings," "Offer help to a colleague," or "Take prayer breaks during busy days."

Yes! Monday App makes it easy to share inspiration:

• Share Devotionals: Send meaningful passages to friends and colleagues
• Challenge Invites: Invite friends to join weekly challenges
• Social Media: Share inspirational quotes and achievements
• Workplace: Appropriate content designed for professional sharing

All shared content is carefully curated to be respectful and appropriate for diverse audiences.

If Monday App is crashing, try these steps in order:

1. Force close the app: Double-tap home button and swipe up on Monday App
2. Restart your device: Hold power button and restart your iPhone/iPad
3. Update the app: Check App Store for available updates
4. Free up storage: Ensure you have at least 1GB of free space
5. Update iOS: Make sure you have the latest iOS version
6. Reinstall: Delete and reinstall Monday App (your account data is saved)

If crashes continue, note what you were doing when it happened and contact support.

To fix notification issues:

1. Check app permissions: Settings > Monday App > Notifications (should be enabled)
2. Check Do Not Disturb: Make sure DND isn't blocking notifications
3. Restart the app: Force close and reopen Monday App
4. Check app settings: In Monday App, go to Settings > Notifications
5. Restart device: Sometimes iOS needs a restart to refresh notifications

Monday App sends devotional reminders, challenge updates, and weekly motivation notifications.

If your progress isn't saving properly:

• Check internet connection: Progress syncs require internet access
• Sign out and back in: This refreshes your account connection
• Update the app: Ensure you have the latest version
• Close other apps: Free up memory for Monday App to function properly
• Manual sync: Pull down on the main screen to refresh

Your progress is automatically backed up to our secure servers when you're connected to the internet.

We collect only essential information to provide our services:

• Account Info: Email address and display name
• Usage Data: How you interact with devotionals and challenges
• Progress Data: Your spiritual journey tracking and achievements
• Device Info: Basic device information for app optimization

We never collect sensitive personal information or share your data with third parties for marketing purposes. See our Privacy Policy for complete details.

To permanently delete your Monday App account:

1. Open Monday App and go to Settings
2. Scroll down to "Account Management"
3. Tap "Delete Account"
4. Confirm your decision by entering your password
5. Your account and all data will be permanently deleted within 30 days

Important: This action cannot be undone. Cancel any active subscriptions first to avoid future charges.

We take your security seriously with multiple protection layers:

• Encryption: All data is encrypted in transit and at rest
• Secure Servers: Data stored on industry-standard secure cloud infrastructure
• Access Controls: Strict limits on who can access user data
• Regular Audits: Security assessments and vulnerability testing
• No Data Selling: We never sell your personal information to anyone

Your spiritual journey and personal reflections remain private and secure.

Free Version includes:

• Basic daily devotionals
• Daily spiritual check-ins
• Limited community challenges
• Basic progress tracking

Premium Version adds:

• Unlimited devotionals and content
• All community challenges
• Advanced analytics and insights
• Ad-free experience
• Priority customer support
• Exclusive premium content

Currently, Monday App doesn't offer specific student discounts. However:

• Our free version provides substantial value with core features
• The yearly subscription saves 17% compared to monthly billing
• All subscriptions include a 7-day free trial
• We're exploring student pricing options for future releases

We recommend starting with the free version to see how Monday App fits your spiritual growth needs.

Monday App is currently available exclusively on iOS (iPhone and iPad). We're focused on:

• Perfecting the iOS experience first
• Building a strong user community
• Adding more features based on user feedback

Android development is being considered for future releases. Follow us for updates on when Android might become available.