Privacy Policy

Introduction

At MedMinder, we understand the sensitive nature of health information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal and health-related data when you use our medication reminder mobile application.

Information We Collect

How We Use Your Information

We use your information solely to provide and improve the MedMinder service:

• To provide medication reminders and notifications
• To track your medication adherence and history
• To alert you about low supply or expiring medications
• To generate adherence statistics and insights
• To sync your data across devices (Premium)
• To process subscription payments
• To provide customer support
• To improve our app and develop new features
• To send critical app updates and security notices

Data Storage and Security

We take the security of your health information seriously and implement HIPAA-level security practices:

• All data is encrypted in transit using SSL/TLS
• Data at rest is encrypted using industry-standard encryption (AES-256)
• Stored securely on Firebase (Google Cloud Platform)
• Passwords are hashed using bcrypt and never stored in plain text
• Access to data is restricted to essential services only
• Regular security audits and vulnerability assessments
• Secure backup and disaster recovery procedures
• Payment processing handled entirely by Apple (we never see your payment details)

Third-Party Services

We use the following trusted third-party services:

• Firebase (Google Cloud) - Secure authentication, database, and cloud storage
• Apple App Store - Payment processing and subscription management
• Apple Push Notification Service - Delivery of medication reminders

These services are bound by their own privacy policies and data protection agreements. We do not share your medication information with any third parties for advertising or marketing purposes.

Data Sharing and Disclosure

We respect your privacy and maintain strict data sharing policies:

• We do NOT sell your personal or health information
• We do NOT share your medication data with third parties
• We do NOT use your data for advertising purposes
• Aggregated, anonymized usage statistics may be used for app improvement (no personal or medication data)
• We may disclose information if required by law, court order, or to protect legal rights
• In the event of a business transfer (merger/acquisition), you will be notified and can delete your data

Your Rights and Choices

You have full control over your data:

• Access: View all your medication and account data within the app
• Update: Modify or correct your information at any time
• Delete: Permanently delete your account and all associated data through Settings
• Export: Premium users can export dose history to PDF or CSV
• Notifications: Control notification preferences in Settings
• Data Portability: Request a copy of your data by contacting support@[yourdomain].com

Data Retention

• Free users: 30-day dose history retained
• Premium users: Unlimited dose history retained while subscription is active
• Deleted accounts: All data permanently removed within 30 days
• Inactive accounts: Data retained for 2 years before automatic deletion
• Backup data: Securely deleted within 90 days after account deletion

Children's Privacy

MedMinder is not intended for use by children under 13 years of age. We do not knowingly collect personal or health information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@[yourdomain].com, and we will promptly delete such information.

International Users

Your data may be transferred to and stored in servers located in the United States or other countries where our service providers operate. By using MedMinder, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules. We ensure all transfers comply with applicable data protection laws.

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at support@[yourdomain].com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through:

• In-app notification
• Email to your registered address
• Update notice on this page with new "Last Updated" date

Continued use of the app after changes constitutes acceptance of the updated policy.