Terms of Service

These Terms of Service ("Terms") govern your use of HealthBridge mobile application and services (the "Service"), operated by HealthBridge ("we," "us," or "our"). By using our Service, you agree to these Terms and our Privacy Policy.

1. Acceptance of Terms

By downloading, installing, or using HealthBridge, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Service.

Age Requirements

• Minimum Age: You must be at least 13 years old to use HealthBridge
• Parental Consent: Users under 18 may require parental consent for health data collection
• Health Services: Users seeking medical care should consult licensed healthcare providers
• Capacity to Contract: You represent that you have the legal capacity to enter into this agreement

Legal Compliance

• Applicable Laws: Your use must comply with all local, state, and federal health and privacy laws
• International Use: If accessing from outside the United States, you are responsible for local law compliance
• Healthcare Regulations: You must comply with applicable healthcare and medical device regulations

2. Description of Service

HealthBridge provides a digital wellness platform with AI-powered meal planning, exercise tracking, health education, and progress monitoring.

Core Wellness Features

• AI Meal Planning: Personalized meal suggestions based on health goals, budget, and dietary preferences
• Food Photo Analysis: AI-powered nutritional analysis of meal photos using OpenAI technology
• Exercise Tracking: Comprehensive workout library and activity monitoring tools
• Health Education: Evidence-based wellness content and educational resources
• Progress Analytics: Visual tracking of health metrics, goals, and wellness journey
• Health Chatbot: AI assistant for wellness questions and personalized recommendations

Service Availability

• Platform Access: Available on iOS and Android mobile devices
• Internet Connectivity: AI features require stable internet connection
• Device Requirements: Compatible devices and OS versions as specified in app stores
• Service Updates: We may modify, update, or discontinue features with reasonable notice

3. Detailed Health Disclaimer

Medical Advice Limitations

• No Medical Diagnosis: HealthBridge cannot and does not diagnose medical conditions
• No Treatment Recommendations: The app does not provide medical treatment advice
• General Information Only: All health content is for educational and informational purposes
• Professional Consultation Required: Always consult healthcare providers for medical concerns

Emergency Situations

• Emergency Services: Call 911 or local emergency services for medical emergencies
• Crisis Resources: Contact mental health crisis hotlines for psychological emergencies
• Service Limitations: HealthBridge cannot provide emergency medical assistance
• Healthcare Provider Contact: Reach out to your doctor for urgent health concerns

Special Health Conditions

• Chronic Conditions: Users with diabetes, heart disease, or other conditions should consult doctors before use
• Pregnancy: Pregnant users should get medical clearance before using fitness features
• Medications: Consult healthcare providers about interactions with diet and exercise changes
• Allergies: Users with food allergies must verify all meal suggestions independently

4. User Accounts and Registration

Creating an account allows access to personalized health features and secure data synchronization.

Health Profile Creation

• Required Information: Valid email, secure password, and basic health metrics
• Accurate Health Data: Provide truthful information for safe and effective recommendations
• One Account Per Person: Each individual should maintain only one active health profile
• Health Data Security: Protect your account credentials and health information

Account Responsibilities

• Password Security: Use strong, unique passwords and enable two-factor authentication
• Health Data Accuracy: Keep health metrics and goals current for optimal recommendations
• Unauthorized Access: Report suspected account breaches immediately
• Account Activities: You are responsible for all activities under your account

5. Subscription and Billing

Subscription Plans

• Free Tier: Basic meal suggestions, exercise tracking, and health education
• Premium Individual: $9.99/month with AI meal planning and food photo analysis
• Premium Family: $19.99/month for up to 6 family members with shared features
• Annual Discounts: Significant savings available for annual subscription plans

Billing and Payments

• App Store Processing: All subscriptions processed through Apple App Store or Google Play
• RevenueCat Integration: Subscription management handled by RevenueCat service
• Automatic Renewal: Subscriptions renew automatically unless cancelled
• Price Changes: Subscription prices may change with advance notice to existing users

Cancellation and Refunds

• Cancellation Process: Cancel through your App Store or Google Play account settings
• Service Access: Continue accessing premium features until current billing period ends
• Refund Policy: Refunds handled according to app store policies and applicable laws
• Health Data Retention: Your health data remains accessible even after subscription cancellation

6. User Content and Health Data

You retain ownership of all health content and data you create using HealthBridge.

Your Health Data Rights

• Data Ownership: You own all health metrics, meal photos, exercise logs, and personal health information
• Data Control: Access, export, modify, or delete your health data at any time
• Privacy Protection: Your health content is never shared publicly or sold to third parties
• Healthcare Portability: Export your data in standard formats for healthcare provider sharing

License for Service Provision

• Health Service License: Limited license to process your health data for providing services
• AI Processing: Permission to analyze your data for personalized recommendations
• Aggregated Research: Anonymous, aggregated health data may be used for wellness research
• No Commercial Use: We never commercially exploit your personal health information

Health Data Guidelines

• Accurate Information: Provide accurate health data for safe and effective recommendations
• Personal Use Only: Use HealthBridge for your own wellness and health tracking
• Lawful Content: Do not store illegal, harmful, or fraudulent health information
• Privacy Respect: Respect others' privacy when using community features

7. Acceptable Use Policy

Use HealthBridge for personal wellness and health improvement in accordance with these guidelines:

Permitted Health Uses

• Personal Wellness: Track your own health metrics, meals, and exercise for personal improvement
• Healthcare Complement: Use features to supplement professional medical care
• Family Health: Track family members' wellness with their consent (Family plan)
• Educational Learning: Access health education content for personal knowledge

Prohibited Uses

• Medical Practice: Do not use the app to provide medical services to others
• False Health Claims: Do not make unsubstantiated health or medical claims
• Data Misuse: No unauthorized access, scraping, or misuse of health data
• System Interference: No attempts to disrupt, hack, or compromise service security
• Commercial Misuse: No using health data or services for unauthorized commercial purposes

Community Guidelines

• Respectful Interaction: Treat all community members with respect and kindness
• Health Privacy: Respect others' privacy and avoid sharing personal health details
• Supportive Environment: Share encouragement and positive wellness experiences
• No Medical Advice: Do not provide medical advice to other users

8. AI Services and Limitations

AI Meal Planning and Food Analysis

• OpenAI Integration: Meal suggestions and food photo analysis powered by OpenAI technology
• Personalization: AI considers your health goals, preferences, and dietary restrictions
• Accuracy Limitations: AI recommendations are estimates and may not always be accurate
• Professional Oversight: Consult healthcare providers for specific dietary needs

AI Health Chatbot

• General Guidance: Chatbot provides general wellness information and motivation
• No Medical Diagnosis: AI cannot diagnose conditions or provide medical advice
• Educational Purpose: Responses are for educational and informational purposes only
• Professional Consultation: Always consult healthcare providers for medical concerns

AI Limitations and Disclaimers

• Not Medical AI: Our AI is not trained for medical diagnosis or treatment
• General Population Data: AI trained on general health data, not your specific medical history
• User Responsibility: You are responsible for evaluating and acting on AI recommendations
• Continuous Improvement: AI accuracy improves over time but is not perfect

9. Intellectual Property Rights

HealthBridge and its health content are protected by intellectual property laws.

Our Health Technology

• App Design: HealthBridge interface, health features, and user experience
• Health Content: Exercise routines, meal plans, and educational health materials
• AI Algorithms: Machine learning models for health recommendations and food analysis
• Trademarks: HealthBridge name, logos, and distinctive health branding

Your Usage Rights

• Personal Health License: Use the app for personal health and wellness purposes
• Content Access: Access health education and wellness content according to your subscription
• Health Data Export: Export your personal health data for healthcare provider sharing
• No Redistribution: You may not copy, distribute, or create derivative works from our content

10. Privacy and Health Data Security

Your health data privacy and security are fundamental to HealthBridge. Please review our Privacy Policy for complete details.

Health Data Protection

• HIPAA-Level Security: Health data protected with healthcare-grade security standards
• End-to-End Encryption: All sensitive health data encrypted during transmission and storage
• No Health Data Sales: We never sell your health information to third parties
• Firebase Security: Google Firebase backend with healthcare compliance features

Third-Party Health Integrations

• Apple Health/Google Fit: Optional integration with your explicit permission
• Healthcare Providers: Share data only with your chosen healthcare professionals
• Wearable Devices: Sync with fitness trackers according to your preferences
• Limited Sharing: Health data shared only for service provision and with your consent

11. Disclaimers and Limitations

Health Service Disclaimers

• No Health Guarantees: We make no guarantees about health outcomes or weight loss results
• Individual Variation: Health results vary based on individual factors and commitment
• Professional Oversight: Users should maintain regular healthcare provider relationships
• Educational Purpose: All health content is for educational purposes only

Technical Service Disclaimers

• Service Availability: We strive for high availability but cannot guarantee uninterrupted service
• AI Accuracy: AI-generated health recommendations are estimates and may contain errors
• Data Backup: While we implement robust backup systems, users should maintain their own health records
• Device Compatibility: Service functionality may vary across different devices and OS versions

Limitation of Liability

• Maximum Liability: Our liability is limited to the amount paid for premium services
• No Health Damages: Not liable for health outcomes, injury, or medical consequences
• Force Majeure: Not liable for service failures due to circumstances beyond our control
• User Responsibility: Users assume responsibility for their health decisions and outcomes

12. Termination

Either party may terminate this agreement under certain circumstances.

Termination by User

• Account Deletion: Delete your health profile and account at any time
• Subscription Cancellation: Cancel premium subscriptions through app store settings
• Health Data Export: Download your health data before account deletion
• Immediate Effect: Termination takes effect upon account deletion confirmation

Termination by HealthBridge

• Terms Violation: Accounts terminated for violations of health service terms
• Misuse of Health Features: Termination for inappropriate use of health or AI services
• Safety Concerns: Accounts may be suspended for user safety or community protection
• Notice Period: Reasonable notice provided except for serious violations

Effects of Termination

• Service Access: All access to HealthBridge services will cease
• Health Data Deletion: Personal health data deleted according to our retention policy
• Survival Clauses: Health disclaimers, liability limitations, and IP rights survive termination
• No Refunds: Termination does not entitle refunds for unused subscription time

13. Dispute Resolution

We prefer to resolve disputes amicably through customer support before formal proceedings.

Informal Health Service Disputes

• Customer Support: Contact our health-focused support team for most issues
• Health Data Concerns: Specialized support for health data and privacy issues
• Good Faith Resolution: Both parties commit to good faith dispute resolution
• Documentation: Maintain records of health service issues and communications

Formal Legal Proceedings

• Governing Law: Terms governed by laws of [Jurisdiction] including health regulations
• Jurisdiction: Legal disputes resolved in courts of [Jurisdiction]
• Arbitration: Health-related disputes may be subject to binding arbitration
• Class Action Waiver: Disputes resolved individually, not as class actions

14. Changes to Terms

We may update these Terms to reflect changes in health services or legal requirements.

Health Service Updates

• Advance Notice: At least 30 days notice for material changes affecting health features
• In-App Notification: Prominent notifications about health service terms updates
• Email Alerts: Direct notification to all users about important changes
• Version Archive: Previous versions available for reference and comparison

Your Options

• Review Period: Time to review changes before they take effect
• Continued Use: Using HealthBridge after changes indicates acceptance
• Account Termination: Export health data and terminate account if you disagree
• Grandfathering: Some existing terms may remain unchanged for current users

15. Contact Information

These Terms of Service were last updated in January 2025 and are effective immediately upon your use of the HealthBridge service. By using our app, you acknowledge understanding that HealthBridge is a wellness tool designed to support your health journey alongside professional medical care.