Help Center

Creating your health profile is easy and helps HealthBridge provide personalized recommendations:

• Open the HealthBridge app and tap "Get Started"
• Enter basic information: age, gender, height, and weight
• Set your health goals (weight management, fitness, nutrition)
• Choose dietary preferences and restrictions
• Complete the optional health assessment for better recommendations

Your profile can be updated anytime in the Settings section.

HealthBridge is specifically designed for underserved communities with several unique features:

• AI-Powered Accessibility: OpenAI integration provides personalized meal suggestions based on budget and dietary needs
• Photo Food Analysis: Simply take a picture of your meal for instant nutritional information
• No Gym Required: Comprehensive home workout library that requires no equipment
• Culturally Aware: Meal suggestions respect cultural preferences and local ingredients
• Affordability Focus: Budget-conscious meal planning and free tier with robust features

Yes! HealthBridge offers a robust free tier that includes:

• Basic meal suggestions and nutritional guidance
• Exercise tracking and home workout library
• Health education articles and resources
• Basic progress tracking and goal setting
• Community support and forums

Premium features ($9.99/month) add AI-powered meal planning, photo food analysis, and advanced analytics, but the core app remains free forever.

Our AI meal planner, powered by OpenAI, creates personalized meal suggestions based on:

• Your Health Goals: Weight loss, muscle gain, diabetes management, etc.
• Budget Constraints: Set your weekly food budget for realistic suggestions
• Dietary Preferences: Vegetarian, vegan, gluten-free, cultural preferences
• Available Ingredients: Tell the AI what you have at home
• Cooking Skills: From beginner-friendly to advanced recipes

The AI learns from your feedback to provide increasingly accurate recommendations over time.

Take a photo of any meal to get instant analysis including:

• Nutritional Breakdown: Calories, protein, carbs, fats, vitamins
• Portion Assessment: Whether portions align with your goals
• Healthiness Score: Overall meal rating with improvement suggestions
• Alternative Suggestions: Healthier or more budget-friendly versions
• Ingredient Identification: Recognition of specific foods and cooking methods

This feature works with home-cooked meals, restaurant food, and packaged products.

Upgrading to Premium is simple:

• Open the HealthBridge app and go to Settings
• Tap "Upgrade to Premium" or try any premium feature
• Choose between Monthly ($9.99) or Family ($19.99) plans
• Complete the purchase through your app store
• Premium features activate immediately

You can cancel anytime through your app store account settings. All premium subscribers get a 7-day free trial.

Try these troubleshooting steps in order:

• Force close and restart the HealthBridge app
• Restart your device to clear memory
• Check for app updates in your app store
• Ensure stable internet connection for AI features
• Free up device storage - HealthBridge needs at least 1GB available
• Update your device OS if an update is available

If problems persist, try uninstalling and reinstalling the app. Your data will sync back when you log in.

For the best photo food analysis results:

• Good Lighting: Take photos in natural light when possible
• Clear View: Ensure all food items are visible and not obscured
• Close Distance: Get close enough to see food details
• Single Meals: Analyze one plate/meal at a time for accuracy
• Include Context: Show the full plate to help with portion estimation

You can always manually correct any inaccurate identifications, and the AI will learn from your feedback.

To enable HealthBridge notifications:

• Check App Settings: Go to HealthBridge Settings → Notifications
• Device Permissions: Check your phone's Settings → Apps → HealthBridge → Notifications
• Do Not Disturb: Ensure your phone isn't in Do Not Disturb mode
• Battery Optimization: Exempt HealthBridge from battery optimization

You can customize notification types for meal reminders, workout schedules, and health tips.

HealthBridge takes your health data privacy seriously:

• Encryption: All data is encrypted both in transit and at rest
• HIPAA Compliance: We follow healthcare industry privacy standards
• No Data Sales: We never sell your personal health information
• Limited Access: Only you and authorized healthcare providers (if you choose) can access your data
• Regular Audits: Third-party security audits ensure continued protection

You can export or delete your data anytime through the Privacy section in Settings.

Yes! HealthBridge integrates with popular health platforms:

• Apple Health: Sync steps, workouts, weight, and vital signs
• Google Fit: Share activity data and health metrics
• Fitbit: Import activity and sleep data
• MyFitnessPal: Sync nutritional information

Go to Settings → Connected Apps to manage your integrations. You control exactly what data is shared.

You can export your HealthBridge data anytime:

• Go to Settings → Privacy & Data
• Select "Export My Data"
• Choose data types: meals, workouts, weight, measurements
• Select format: CSV for spreadsheets or JSON for other apps
• Receive download link via email within 24 hours

Exported data includes all your logged information, progress photos, and health insights.