Privacy Policy

Last Updated: December 2024

At CyberQuestPro, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our mobile cybersecurity training application. By using CyberQuestPro, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information you provide directly to us and information automatically collected when you use our app:

• Account Information: Your name and email address when you create an account
• Learning Data: Your learning progress, including completed modules, time spent on lessons, and achievement milestones
• Assessment Data: Quiz responses, practice exam scores, and skill assessment results
• Usage Information: How you interact with the app, including features used and frequency of use
• Device Information: Basic device information for app optimization and troubleshooting

2. How We Use Your Information

We use the collected information for the following purposes:

• Personalization: Creating customized learning paths based on your skill level and certification goals
• Progress Tracking: Monitoring your advancement through courses and providing performance insights
• Analytics: Understanding how users engage with our content to improve the learning experience
• Communication: Sending important updates about your account, new features, and learning reminders
• Support: Responding to your inquiries and providing technical assistance

3. Data Security

We implement industry-standard security measures to protect your personal information:

• All data transmissions are encrypted using SSL/TLS protocols
• User passwords are hashed and salted before storage
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Secure cloud infrastructure with regular backups

4. Third-Party Services

We work with trusted third-party services to enhance your experience:

• Firebase: For secure authentication, real-time database management, and cloud storage
• OpenAI: For generating personalized learning content and intelligent practice questions
• Analytics Providers: For understanding app usage patterns and improving user experience

These services have their own privacy policies and we encourage you to review them. We only share necessary information required for these services to function.

5. Your Rights

Under GDPR and CCPA, you have the following rights regarding your personal data:

• Access: Request a copy of all personal data we hold about you
• Rectification: Correct any inaccurate or incomplete personal data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing of your personal data
• Restriction: Request temporary restriction of processing your data

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Children's Privacy

CyberQuestPro is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us