Camper Companion Support

Get help with planning your RV adventures

Frequently Asked Questions

Video Tutorials

Planning Your First RV Route

Learn how to create safe RV-specific routes

5:30

Understanding RV Warnings

What different warning types mean and how to respond

4:15

Finding Perfect Campsites

Discover and book campsites along your route

6:00

Offline Maps Setup

Download and use maps without internet

3:45

Quick Troubleshooting Guide

1Can't Plan Routes

  • • Check internet connection
  • • Verify free daily limit not reached
  • • Ensure RV specs are entered
  • • Update to latest app version

2Missing Warnings

  • • Enable location services
  • • Check notification permissions
  • • Verify RV height is set correctly
  • • Ensure app is running in background

3Offline Maps Not Working

  • • Confirm Premium subscription active
  • • Check available storage space
  • • Re-download affected region
  • • Enable airplane mode to test

4Campsite Info Outdated

  • • Refresh the campsite listing
  • • Report outdated info via app
  • • Check campground website directly
  • • Call ahead to confirm availability

Have a Feature Idea?

We'd love to hear about features that would make your RV travels even better! Share your suggestions in our community forum.

Share Your Ideas

Additional Resources

Legal Documents

Privacy PolicyTerms of Service

System Requirements

iOS: 15.0 or later

Storage: 100MB + offline maps

GPS: Required for navigation

Internet: Needed for route planning

App Version Information

Current version: 3.2.0 | Minimum supported: 3.0.0

Support is self-service only. For the best experience, always use the latest version from the App Store.