Privacy Policy
Last Updated: March 2026
Introduction
At SketchMyApp LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the ProximityPerks mobile application ("ProximityPerks" or "the App"). By using ProximityPerks, you consent to the practices described in this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name
- Phone number (optional, for service provider contact)
- Date of account creation
- Authentication credentials (securely hashed via Firebase Authentication)
Location Data
ProximityPerks uses location data to provide core functionality:
- Your approximate location to find nearby service providers
- Your neighborhood area to match you with chain discount opportunities
- Address information you provide when booking a service
Important: We use your location only to connect you with nearby providers and chain discounts. We do not continuously track your location in the background. Location access can be revoked at any time through your device settings.
Booking and Service Data
When you use our booking features, we collect:
- Service categories and types you search for
- Booking dates, times, and service details
- Service address
- Reviews and ratings you submit
- Chain discount participation history
Messaging Data
When you use in-app messaging, we collect:
- Messages exchanged between homeowners and service providers
- Photos or files shared through the messaging feature
- Message timestamps and read receipts
Messages are stored securely and are only accessible to the participants in the conversation. We do not read or analyze message content for advertising purposes.
Push Notifications
If you enable push notifications, we use your device token to send you booking confirmations, chain discount updates, new messages, and service reminders. You can disable push notifications at any time through your device settings.
Business Profile Data (Service Providers)
Service providers who create a business profile provide:
- Business name and description
- Service categories offered
- Service area and availability
- Business credentials and certifications
- Profile photos and portfolio images
Business profile information is publicly visible to homeowners searching for services.
Usage Analytics
We collect anonymized usage data to improve the app:
- Features used and frequency
- App crashes and error reports
- Session duration
- Device type and operating system version
This data is aggregated and anonymized -- it cannot be used to identify you personally.
How We Use Your Information
To Provide Core Services
- Display nearby service providers based on your location
- Facilitate booking and scheduling between homeowners and providers
- Enable chain discount matching with neighbors in your area
- Deliver messages between users
- Send booking confirmations and service reminders via push notifications
To Support Service Providers
- Provide business analytics and booking insights
- Help providers manage their calendar and availability
- Display reviews and ratings on provider profiles
To Improve ProximityPerks
- Analyze usage patterns to enhance features
- Fix bugs and improve stability
- Develop new features based on user needs
Data Storage and Security
Your data is stored securely using Firebase, a Google Cloud service with industry-leading security practices. We implement:
- Encryption in transit (TLS/SSL) and at rest
- Secure authentication with Firebase Auth
- Firestore security rules restricting data access to authorized users
- Regular security audits and updates
- Access controls limiting data access to essential personnel only
Information Sharing
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
- Between Users: Your name, profile photo, and reviews are visible to other users. Service addresses are shared only with the booked provider.
- Service Providers: Firebase (data storage), Apple (payments) -- bound by strict data protection agreements
- Legal Requirements: If required by law, court order, or government request
- Safety: To protect the rights, safety, or property of our users or the public
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information in your profile
- Delete: Request deletion of your account and associated data
- Export: Receive your data in a portable format
- Restrict Location: Disable location access through your device settings at any time
- Disable Notifications: Turn off push notifications through your device settings
To exercise these rights, use the account settings within the app or contact us at the address below.
Data Retention
We retain your personal data for as long as your account is active. Messaging data is retained for the duration of your account to maintain conversation history. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention). Reviews you have left on service providers may be anonymized and retained.
Children's Privacy
ProximityPerks is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or via email. Your continued use of ProximityPerks after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SketchMyApp LLC
Email: privacy@sketchmyapp.com
Website: sketchmyapp.com