Terms of Service

Welcome to CareerTrack. These Terms of Service ("Terms") govern your use of the CareerTrack mobile application and services (collectively, the "Service") operated by CareerTrack ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1Acceptance of Terms

By creating an account, downloading, accessing, or using CareerTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Service.

Agreement to Terms

• Legal Agreement: These Terms constitute a legally binding agreement between you and CareerTrack
• Age Requirement: You must be at least 18 years old to use CareerTrack
• Professional Use: CareerTrack is designed for professional career development and job search activities
• Updates to Terms: We may update these Terms, and continued use indicates acceptance of changes

Eligibility Requirements

• Legal Capacity: You have the legal capacity to enter into this agreement
• Professional Standing: You are authorized to provide the career information you submit
• Accurate Information: You agree to provide truthful and accurate career and personal information
• Account Responsibility: You are responsible for maintaining the security of your account

2Service Description

CareerTrack provides AI-powered career development tools and services designed to accelerate your professional growth through intelligent resume optimization, job matching, and interview preparation.

Core Career Services

• AI Resume Builder: Intelligent resume creation and optimization using artificial intelligence
• Smart Job Matching: Personalized job recommendations based on your skills and career goals
• Interview Preparation: AI-powered mock interviews and feedback for skill improvement
• Career Analytics: Progress tracking and insights to guide your professional development
• Application Tracking: Comprehensive system to manage your job search pipeline
• Professional Development: Personalized recommendations for skills and career advancement

Service Availability

• Mobile Applications: Available for iOS and Android devices through respective app stores
• Service Uptime: We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Feature Updates: New features and improvements are regularly added to enhance your experience
• Geographic Availability: Service availability may vary by location due to legal or technical constraints

3User Accounts and Registration

To access CareerTrack's professional services, you must create an account and provide accurate career and personal information.

Account Creation

• Registration Information: Provide accurate, current, and complete information during registration
• Professional Details: Include relevant career information such as experience, skills, and objectives
• Contact Information: Maintain current email address for important service communications
• Verification Process: Some account features may require identity or professional verification

Account Security and Responsibility

• Password Security: Create a strong, unique password and enable two-factor authentication
• Account Monitoring: Monitor your account for unauthorized access and report suspicious activity
• Information Updates: Keep your career information current and accurate for optimal service
• Shared Access: You are responsible for all activities that occur under your account

Account Termination

• Voluntary Termination: You may delete your account at any time through the app settings
• Data Export: Download your career data before account deletion
• Service Termination: We may terminate accounts that violate these Terms
• Data Retention: Account data is handled according to our Privacy Policy

4Acceptable Use Policy

CareerTrack is designed for legitimate professional career development. You agree to use our Service responsibly and in accordance with professional standards.

Permitted Uses

• Career Development: Use CareerTrack for legitimate job searching and career advancement
• Professional Growth: Utilize AI tools for skill development and interview preparation
• Resume Creation: Build and optimize professional resumes using our AI technology
• Job Applications: Apply to relevant positions through our platform integrations

Prohibited Activities

• False Information: Submitting fraudulent or materially misleading career information
• Spam Applications: Mass applying to jobs without genuine interest or qualifications
• System Abuse: Attempting to circumvent usage limits or service restrictions
• Data Scraping: Automated extraction of job listings or user information
• Malicious Activity: Introducing viruses, malware, or harmful code to our systems
• Account Sharing: Sharing account credentials or allowing unauthorized access

Content Standards

• Professional Content: All uploaded resumes and career materials must be professional and accurate
• Appropriate Language: Use professional language in all career communications
• Respectful Interaction: Maintain respectful communication with potential employers and career contacts
• Legal Compliance: Ensure all career information complies with applicable employment laws

5Intellectual Property Rights

CareerTrack respects intellectual property rights and expects users to do the same. Understanding ownership of various platform elements is important for professional use.

CareerTrack Intellectual Property

• Platform Technology: All AI algorithms, software, and platform features are owned by CareerTrack
• Trademarks: CareerTrack name, logo, and branding are protected trademarks
• Proprietary Content: Career advice, templates, and educational materials are proprietary
• AI Technology: Machine learning models and career analytics systems are proprietary

User Content Ownership

• Your Career Data: You retain ownership of your resume, career information, and personal data
• Generated Content: AI-enhanced resumes and career materials remain your property
• Usage License: You grant us license to process your content to provide career services
• Professional Portfolio: Work samples and career achievements remain your intellectual property

Third-Party Content

• Job Listings: Job postings are provided by third-party employers and job boards
• Company Information: Employer data and company details are sourced from public information
• Market Data: Salary and industry information is aggregated from various professional sources
• Educational Content: Some career development materials may be licensed from third parties

6Payment Terms and Subscriptions

CareerTrack offers both free and premium subscription tiers to accommodate different career development needs and budgets.

Subscription Plans

• Free Plan: Basic career tools with limited AI features and job applications
• Professional Plan: Enhanced AI tools, unlimited applications, and advanced analytics
• Executive Plan: Premium features including personal career coaching and priority support
• Plan Comparison: Detailed feature comparison available in the app and on our website

Billing and Payment

• App Store Billing: All subscriptions are processed through Apple App Store or Google Play Store
• Automatic Renewal: Subscriptions automatically renew unless cancelled before the renewal date
• Payment Methods: Payments are handled by your chosen app store using your stored payment method
• Currency: Pricing is displayed in your local currency as determined by the app store

Cancellation and Refunds

• Cancellation: Cancel your subscription anytime through your app store account settings
• Service Access: Continue to access premium features until the end of your current billing period
• Refund Policy: Refunds are handled according to Apple App Store or Google Play Store policies
• Pro-rated Refunds: We do not provide pro-rated refunds for partial subscription periods

Price Changes

• Advance Notice: At least 30 days notice for any subscription price increases
• Existing Subscriptions: Price changes apply to new billing cycles after the notice period
• Cancellation Option: You may cancel your subscription if you disagree with price changes
• Regional Pricing: Prices may vary by geographic location and local app store policies

7Privacy and Data Protection

Your career data privacy is fundamental to our service. Our comprehensive Privacy Policy details how we collect, use, and protect your professional information.

Data Collection and Use

• Career Information: We collect professional data to provide personalized career services
• AI Processing: Your data is used to train and improve our AI career algorithms
• Service Improvement: Anonymized data helps us enhance features and user experience
• Privacy Policy: Detailed data practices are outlined in our separate Privacy Policy

Data Security

• Enterprise Security: Industry-leading encryption and security measures protect your data
• Secure Processing: All career data processing uses secure, enterprise-grade infrastructure
• Regular Audits: Security practices are regularly audited and updated
• Incident Response: Comprehensive procedures for handling any security incidents

Your Privacy Rights

• Data Access: Request access to all personal and career data we maintain
• Data Portability: Export your career information in standard formats
• Data Deletion: Request deletion of your account and associated career data
• Privacy Controls: Manage your privacy settings and data sharing preferences

8Disclaimers and Limitations

While CareerTrack strives to provide excellent career services, certain limitations and disclaimers apply to protect both users and our service.

Service Disclaimers

• Career Outcomes: We cannot guarantee specific career outcomes, job offers, or salary increases
• AI Recommendations: AI-generated advice should supplement, not replace, professional career counseling
• Job Market Conditions: External factors affecting job markets are beyond our control
• Third-Party Services: We are not responsible for third-party job boards or employer practices

Limitation of Liability

• Service Availability: We are not liable for service interruptions or temporary unavailability
• Data Loss: Users should maintain backups of important career documents
• Career Decisions: Ultimate career decisions and their consequences remain your responsibility
• Maximum Liability: Our liability is limited to the amount paid for the service in question

Professional Responsibility

• Career Decisions: You are responsible for making informed career and professional decisions
• Information Verification: Verify all career advice and job information independently
• Professional Standards: Maintain professional ethics in all career-related activities
• Legal Compliance: Ensure compliance with employment laws in your jurisdiction

9Termination of Service

Either party may terminate this agreement under certain circumstances. Understanding termination procedures protects your career data and service access.

User-Initiated Termination

• Account Deletion: Delete your account anytime through app settings
• Data Export: Download your career data before termination
• Subscription Cancellation: Cancel subscriptions through your app store account
• Service Access: Access continues until the end of your current billing period

Service-Initiated Termination

• Terms Violation: Accounts may be terminated for violating these Terms
• Fraudulent Activity: Immediate termination for fraudulent or malicious behavior
• Professional Misconduct: Termination for unprofessional conduct affecting other users
• Notice Period: When possible, we provide notice before termination

Effects of Termination

• Service Access: Immediate loss of access to premium features and career tools
• Data Retention: Career data handling follows our Privacy Policy
• Ongoing Obligations: Some obligations survive termination, including payment obligations
• Professional References: We may provide factual information about service usage if requested

10Governing Law and Dispute Resolution

These Terms are governed by applicable law, and disputes will be resolved through established legal procedures.

Applicable Law

• Governing Jurisdiction: These Terms are governed by the laws of the jurisdiction where CareerTrack operates
• Professional Standards: Service provision follows applicable professional and employment regulations
• International Users: Local laws may provide additional protections for users in specific regions
• Legal Compliance: CareerTrack operates in compliance with applicable business and employment laws

Dispute Resolution

• Initial Contact: Contact our support team first to resolve any service issues
• Mediation: Attempt mediation for disputes that cannot be resolved through support
• Arbitration: Binding arbitration for disputes exceeding specified monetary thresholds
• Legal Proceedings: Court proceedings available for certain types of disputes

Professional Disputes

• Career-Related Issues: Disputes about career advice or job search assistance
• Service Quality: Issues related to AI recommendations or platform functionality
• Billing Disputes: Subscription and payment-related disagreements
• Privacy Concerns: Data handling and privacy-related complaints

11Changes to Terms

We may update these Terms to reflect changes in our services, legal requirements, or business practices. We are committed to providing transparent notice of any changes.

Update Process

• Advance Notice: At least 30 days notice for material changes to these Terms
• Notification Methods: Updates communicated through in-app notifications and email
• Review Period: Time to review changes before they take effect
• Version History: Previous versions of Terms available for reference

Acceptance of Changes

• Continued Use: Continued use of CareerTrack indicates acceptance of updated Terms
• Opt-out Option: Cancel your account if you disagree with Term changes
• Grandfathering: Some existing users may be grandfathered under previous terms
• Effective Date: Changes become effective on the specified date after notice period

Types of Changes

• Service Updates: Changes reflecting new features or service modifications
• Legal Requirements: Updates required by changes in applicable law
• Policy Clarifications: Clarifications or explanations of existing terms
• Business Changes: Updates reflecting changes in business operations or structure

12Contact Information

Professional Support

• General Support: Technical issues, account problems, and service questions
• Legal Inquiries: Questions about Terms, Privacy Policy, or legal compliance
• Business Inquiries: Partnership opportunities and business development
• Career Services: Questions about AI recommendations and career tools

Support Resources

• Help Center: Comprehensive documentation and frequently asked questions
• Video Tutorials: Step-by-step guides for using CareerTrack features
• Community Forums: Connect with other professionals using CareerTrack
• Feature Requests: Submit suggestions for new career tools and features

These Terms of Service were last updated in January 2025 and are effective immediately upon your use of the CareerTrack service. Your career success is our priority, and these Terms are designed to ensure a professional, secure, and effective career development experience.