Terms of Service
Last Updated: January 2025
1. Agreement to Terms
By downloading, accessing, or using AlbaRide ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the App. These Terms constitute a legally binding agreement between you and SketchMyApp LLC ("Company," "we," "us," or "our").
2. Description of Service
AlbaRide is a ridesharing platform that connects drivers with available seats in their vehicles to passengers traveling in the same direction. The App facilitates cost-sharing arrangements between community members.
Important: AlbaRide is a peer-to-peer connection platform. We are not a transportation company, taxi service, or ride-hailing service. Drivers using AlbaRide are not employees or contractors of SketchMyApp LLC. Rides are private cost-sharing arrangements between users.
3. Eligibility
To use AlbaRide, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding agreements
- Not be prohibited from using the App under applicable laws
- Provide accurate and complete registration information
Additionally, to offer rides as a driver, you must:
- Hold a valid driver's license
- Have valid vehicle registration and insurance
- Complete our driver verification process
- Meet all local legal requirements for driving
4. User Accounts
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as needed
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Not share your account with others
- Not create multiple accounts
5. User Conduct
When using AlbaRide, you agree to:
- Treat all users with respect and courtesy
- Be punctual for scheduled pickups
- Communicate clearly about ride details
- Honor agreed-upon cost-sharing arrangements
- Follow all applicable traffic laws and regulations
- Maintain a safe and clean vehicle (for drivers)
You agree NOT to:
- Use the App for commercial transportation services
- Charge more than a fair share of actual trip costs
- Harass, threaten, or discriminate against other users
- Provide false or misleading information
- Use the App while impaired by alcohol or drugs
- Carry illegal substances or contraband
- Engage in any illegal activity
- Attempt to circumvent the App's features or security
- Use automated tools or bots to access the App
6. Rides and Cost Sharing
AlbaRide facilitates cost-sharing, not commercial transportation:
- Cost sharing only: Drivers may only request contributions toward actual trip costs (fuel, tolls, parking)
- No profit: Drivers may not charge amounts exceeding actual costs or seek to profit from rides
- Direct arrangement: Payment terms are arranged directly between users
- User responsibility: Users are responsible for settling payments as agreed
AlbaRide does not process payments between users and is not responsible for payment disputes.
7. Safety and Liability
Your Safety Responsibilities
- Use good judgment when choosing rides and travel companions
- Share ride details with a trusted contact
- Verify driver identity before entering a vehicle
- Wear seatbelts at all times
- Report safety concerns immediately
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SKETCHMYAPP LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the App
- Any conduct or content of any third party on the App
- Any content obtained from the App
- Unauthorized access, use, or alteration of your transmissions or content
- Any accidents, injuries, or incidents during rides
- Actions or omissions of other users
8. Driver Responsibilities
If you offer rides through AlbaRide, you acknowledge and agree that:
- You are solely responsible for your driving and vehicle
- You will maintain valid insurance coverage
- You will comply with all traffic laws and regulations
- You will not drive while impaired
- You will maintain your vehicle in safe operating condition
- You are responsible for your passengers' safety during the ride
- You will accurately represent your ride details
- You understand that AlbaRide does not provide insurance coverage
9. Premium Subscriptions
Available Options
- Early Access: €1.99/month
- Priority Support: €2.99/month
- Verified Badge: €9.99 one-time purchase
Subscription Terms
- Subscriptions are billed through the App Store (iOS) or Google Play (Android)
- Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date
- Cancellation takes effect at the end of the current billing period
- No refunds for partial subscription periods
- Prices may change with reasonable notice
Cancellation
To cancel your subscription, go to your device's subscription settings (App Store or Google Play). AlbaRide cannot process cancellations directly.
10. Intellectual Property
The App and its original content, features, and functionality are owned by SketchMyApp LLC and are protected by international copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, or distribute the App
- Reverse engineer or decompile the App
- Use our trademarks without permission
- Create derivative works based on the App
11. Termination
We may terminate or suspend your account and access to the App immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Conduct that may harm other users or the community
- Fraudulent or illegal activity
- Extended inactivity
- At our sole discretion
You may terminate your account at any time by deleting your account through the App settings or contacting support.
12. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WE MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE APP'S CONTENT OR THE ACTIONS OF OTHER USERS.
13. Indemnification
You agree to indemnify, defend, and hold harmless SketchMyApp LLC and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:
- Your use of the App
- Your violation of these Terms
- Your violation of any rights of another person or entity
- Your conduct during rides
- Any content you submit to the App
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the App shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
15. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or in-app notification. Your continued use of the App after such modifications constitutes acceptance of the updated Terms.
16. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SketchMyApp LLC regarding your use of the App and supersede all prior agreements and understandings.
18. Contact Us
Questions about these Terms?