Privacy Policy

Last updated: April 3, 2026

Introduction

Welcome to CubeCoach! We are committed to protecting your privacy and ensuring you have a positive experience while using our app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using CubeCoach, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

Information We Collect

Account Information

When you create an account with CubeCoach, we collect:

  • Email address (for account creation and communication)
  • Display name or username (optional)
  • Profile picture (optional)
  • Authentication credentials (securely hashed)

Solve Data & Performance Metrics

To provide coaching and track your progress, we collect:

  • Solve times and timestamps
  • Move counts and turns per second (TPS)
  • Scramble sequences used
  • Personal best records and rolling averages (Ao5, Ao12, Ao100)
  • Practice session statistics and history
  • Cube states submitted for hints or solutions
  • Algorithm practice data and preferences

App Usage Data

We collect information about how you use CubeCoach:

  • Feature usage patterns (which tools you use most)
  • AI hint requests and solution views
  • Video tutorial views and completions
  • App settings and preferences (timer delay, color scheme, etc.)
  • Device information (model, OS version, app version)
  • Crash reports and error logs (to improve stability)

Device & Technical Information

  • Device type, model, and operating system
  • Unique device identifiers
  • Mobile network information
  • IP address and general location (country/region level only)
  • Language preferences
  • Time zone settings

How We Use Your Information

We use the collected information for various purposes:

Core App Functionality

  • Providing timer functionality and recording solve times
  • Generating AI-powered hints and solutions based on your cube state
  • Tracking your progress with statistics and analytics
  • Syncing your data across multiple devices
  • Managing your subscription and Premium features

Personalization & Improvement

  • Personalizing your learning experience and recommendations
  • Suggesting relevant algorithms and practice drills
  • Improving AI hint accuracy and quality
  • Analyzing usage patterns to enhance features
  • Testing new features with select user groups

Communication

  • Sending you app updates and new feature announcements
  • Providing customer support and responding to your inquiries
  • Notifying you about your subscription status and renewals
  • Sending achievement notifications and milestone celebrations

Security & Compliance

  • Detecting and preventing fraud or abuse
  • Ensuring compliance with our Terms of Service
  • Protecting against technical issues and maintaining security
  • Complying with legal obligations

Third-Party Services & Data Sharing

We use trusted third-party services to operate CubeCoach. These services have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

Services We Use

Firebase (Google)

Authentication, cloud storage, and real-time database for syncing your solve data across devices.

Google Cloud Platform

AI processing for hints and solutions, secure data storage, and app infrastructure.

Apple App Store / Google Play

Processing subscription payments and managing in-app purchases. We never see your payment details.

Analytics Services

Understanding app usage patterns and crash reporting (Firebase Analytics, Crashlytics). All data is anonymized and aggregated.

What We Never Do

  • We never sell your data to advertisers, data brokers, or third parties
  • We never share your solve data publicly without your explicit permission (e.g., leaderboards require opt-in)
  • We never use your data for advertising purposes or show targeted ads based on your activity
  • We never access your exact location - only approximate region for legal compliance and regional features

Data Storage & Security

We take data security seriously and implement industry-standard measures to protect your information:

  • All data transmitted between your device and our servers is encrypted using SSL/TLS
  • Passwords are securely hashed and never stored in plain text
  • Data is stored on secure servers with Firebase and Google Cloud Platform
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Automatic backups to prevent data loss

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal data:

Access Your Data

Request a copy of all personal data we have about you. Go to Settings → Privacy → Download My Data.

Update Your Information

Update your account information, display name, and preferences anytime in the app settings.

Delete Your Data

Request deletion of your account and all associated data. Go to Settings → Account → Delete Account. This action is permanent and cannot be undone.

Opt-Out of Communications

Unsubscribe from promotional emails by clicking the unsubscribe link or adjusting notification settings in the app.

Restrict Processing

Request that we limit how we use your data. Contact us at privacy@cubecoach.app with your request.

Children's Privacy

CubeCoach is available to users of all ages, including children under 13. We take special precautions to protect children's privacy:

  • We only collect the minimum information necessary to provide the service
  • We never knowingly collect location data from children under 13
  • We do not show advertisements or share children's data with third parties for marketing
  • Parents can request access to or deletion of their child's data by contacting privacy@cubecoach.app

If you are a parent and believe your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove that information.

International Users & Data Transfers

CubeCoach is operated from the United States. If you are accessing our app from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. where our servers and databases are located.

By using CubeCoach, you consent to the transfer of your information to the U.S. and other countries where data protection laws may differ from those in your country. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the new Privacy Policy in the app and on this page
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)
  • Displaying an in-app notification when you next open CubeCoach

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We take your privacy seriously and will respond to all requests within 30 days.

This Privacy Policy applies to the CubeCoach mobile application and all related services. By using CubeCoach, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.