Privacy Policy

CareerTrack ("we," "us," or "our") is committed to protecting your privacy and the professional information you entrust to us. This Privacy Policy explains how we collect, use, protect, and respect your information when you use our CareerTrack mobile application and services (the "Service").

By using CareerTrack, you consent to the data practices described in this policy. We understand that your career data is highly sensitive, and we've built our entire platform with privacy-first principles and enterprise-grade security.

Information We Collect

We collect information to provide CareerTrack services and support your professional development while maintaining the highest standards of data privacy.

Professional and Career Data

• Resume Information: Work experience, education, skills, certifications, and achievements
• Career Goals: Target roles, desired industries, salary expectations, and career preferences
• Job Search Activity: Applications submitted, job interests, and search criteria
• Interview Performance: Mock interview recordings, feedback, and improvement tracking
• Professional Profile: LinkedIn import data, work samples, and portfolio information
• Career Insights: Progress metrics, skill assessments, and career development goals

Account and Profile Information

• Registration Details: Name, email address, password (encrypted), and professional location
• Profile Information: Professional photo, contact details, and communication preferences
• Subscription Data: Plan type, billing information (processed by app stores), payment history
• Authentication Data: Login credentials and two-factor authentication settings

Job Search and Application Data

• Job Applications: Applications submitted through CareerTrack, application status, and follow-up activities
• Job Preferences: Preferred companies, locations, salary ranges, and role types
• Search History: Job searches performed, companies viewed, and saved opportunities
• Application Tracking: Interview schedules, feedback received, and offer details

Usage and Analytics Data

• App Usage: Features used, session duration, and navigation patterns within CareerTrack
• Feature Engagement: How you interact with resume builder, job search, and interview tools
• Performance Data: Crash reports, error logs, and technical diagnostics (anonymized)
• Device Information: Device type, operating system version, app version, and device identifiers

How We Use Your Information

We use your information exclusively to provide and improve CareerTrack career development services:

Core Career Services

• AI Resume Optimization: Analyze and improve your resume for specific job applications
• Smart Job Matching: Find relevant job opportunities based on your skills and preferences
• Interview Preparation: Provide mock interviews and personalized feedback
• Career Insights: Generate analytics about your job search progress and market trends
• Application Tracking: Organize and monitor your job applications and interview pipeline

Personalized Career Guidance

• Career Path Recommendations: Suggest career moves based on your experience and goals
• Skill Development: Identify skills gaps and recommend learning opportunities
• Salary Insights: Provide market data for your role and location
• Industry Analysis: Share trends and insights relevant to your career

Service Improvement

• AI Enhancement: Improve our AI algorithms using anonymized, aggregated data
• Feature Development: Understand user needs to develop new career tools
• Performance Optimization: Enhance app performance and user experience
• Security Monitoring: Detect and prevent security threats and unauthorized access

Data Sharing and Disclosure

We only share your data in these limited circumstances:

Job Application Services

• Direct Applications: When you apply to jobs through CareerTrack, we share your resume with employers
• Job Board Partners: Trusted job platforms where you choose to apply (LinkedIn, Indeed, etc.)
• Recruiting Services: Professional recruiters you choose to work with
• Application Tracking: Share application status updates with integrated ATS systems

Essential Service Providers

• Cloud Infrastructure: Secure cloud hosting providers with enterprise security certifications
• App Store Partners: Apple and Google for subscription billing and app distribution
• AI Services: Trusted AI providers for resume optimization and career insights
• Analytics Services: Privacy-focused analytics (anonymized data only)

Legal Requirements

• Legal Compliance: When required by valid legal process, court order, or applicable law
• Safety Protection: To protect the safety and security of CareerTrack users
• Rights Protection: To protect our rights, property, and legitimate business interests

With Your Explicit Consent

• Profile Sharing: Share your profile with recruiters or employers you choose
• Third-Party Integrations: Connect with other career services you select
• Professional Networks: Share information with LinkedIn or other professional platforms

Data Security and Storage

Encryption and Protection

• 256-bit AES Encryption: All career data encrypted at rest using industry-standard encryption
• TLS 1.3 Encryption: All data transmission protected with the latest encryption protocols
• End-to-End Security: Data encrypted from your device to our secure servers
• Database Encryption: Career databases encrypted with separate encryption keys
• Backup Security: All backup systems use the same encryption standards

Infrastructure Security

• SOC 2 Certified Data Centers: Data stored in facilities with the highest security certifications
• 24/7 Security Monitoring: Continuous threat detection and security monitoring
• Regular Security Audits: Independent security assessments and penetration testing
• Incident Response: Comprehensive security incident response procedures
• Data Redundancy: Multiple secure backup locations to prevent data loss

Access Controls

• Minimal Access: Only essential personnel have access to systems containing career data
• Multi-Factor Authentication: All employee access requires multiple authentication factors
• Audit Trails: Complete logging of all access to user career information
• Background Checks: Comprehensive screening for all employees with data access

Your Privacy Rights and Controls

You have complete control over your career data and privacy settings:

Data Access and Portability

• Access Your Data: View all career information we have about you through the app
• Download Career Data: Export your resume, applications, and career insights in standard formats
• Data Correction: Update or correct any inaccurate professional information
• Professional Sharing: Share your career data with chosen employers or recruiters

Privacy Controls

• Job Search Privacy: Control who can see your job search activity and profile
• Employer Visibility: Manage whether current employers can see your CareerTrack activity
• AI Permissions: Control how your data is used for AI-powered recommendations
• Profile Visibility: Set your professional profile to private or public

Data Deletion and Management

• Selective Deletion: Delete specific resumes, applications, or career data
• Complete Account Deletion: Permanently delete your entire CareerTrack account and data
• Application History: Remove specific job applications from your tracking history
• Interview Recordings: Delete mock interview recordings and feedback

Data Retention

We retain your career data only as long as necessary to provide professional services:

Active Account Data

• Career Profile: Resume, skills, and professional information stored while account is active
• Job Applications: Application history maintained for career tracking and insights
• Interview Data: Mock interview recordings and feedback retained for progress tracking
• Analytics Data: Anonymized career insights retained for up to 2 years

Account Deletion

• 30-Day Grace Period: Account marked for deletion but recoverable for 30 days
• Data Export Window: Download all your career data during the grace period
• Application Withdrawal: Option to withdraw pending applications before deletion
• Permanent Deletion: After 30 days, all career data permanently and irreversibly deleted

Legal and Business Requirements

• Billing Records: Subscription data retained as required by law and accounting standards
• Security Logs: Limited security logs retained for fraud prevention and system security
• Legal Holds: Data may be preserved longer if required by legal process

Cookies and Tracking Technologies

We use minimal tracking technologies focused on career service functionality:

Essential Career App Functionality

• Authentication: Secure login and career data access management
• Career Preferences: Remember your job search criteria and career goals
• Security: Career data fraud prevention and account protection
• Session Management: Maintain secure sessions across career tools

Career Analytics and Improvement

• Usage Analytics: Understand how career features are used to improve the app
• Performance Monitoring: Ensure optimal speed and reliability for job search
• A/B Testing: Test new career features with user groups
• Error Tracking: Identify and fix career-related technical issues

No Career Data Advertising

• No Ad Trackers: We never use advertising trackers for career data
• No Professional Profiling: No creation of professional profiles for marketing
• No Cross-Platform Tracking: We don't track your career activities across other apps
• Privacy-First Analytics: Only essential, anonymized usage data

Third-Party Services

CareerTrack integrates with trusted third-party services to enhance your career development:

Professional Platform Integrations

• LinkedIn: Import profile data and share professional updates (with permission)
• Job Boards: Search and apply to jobs on major platforms
• Calendar Apps: Schedule interviews and career events
• Email Clients: Send application follow-ups and networking messages

Career Service Partners

• Background Check Services: Verify credentials and work history
• Skill Assessment Platforms: Validate and certify your professional skills
• Learning Platforms: Recommend courses and certifications
• Salary Data Providers: Access current market salary information

International Data Transfers

Your career information may be processed in secure facilities worldwide:

• Adequate Protection: All international transfers include adequate privacy protections
• Standard Contractual Clauses: Legal frameworks ensuring consistent protection globally
• Regional Compliance: Full compliance with GDPR, CCPA, and other career privacy laws
• Data Localization: Options for keeping career data within specific regions

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our career services or legal requirements:

• Advance Notice: At least 30 days notice for any material changes affecting career data
• In-App Notification: Prominent notifications about privacy policy updates
• Email Alerts: Email notifications for significant career privacy changes
• Version History: Previous versions available for your reference
• Continued Use: Your continued use indicates acceptance of updated terms
• Opt-out Option: Export your career data and delete your account if you disagree

Contact Information for Privacy Matters

This Privacy Policy was last updated in January 2025 and is effective immediately upon your use of the CareerTrack service. Your career success and data privacy are our highest priorities, and we're committed to earning your trust through transparency and security.