Privacy Policy

BuildSync ("we," "us," or "our") respects your privacy and is committed to protecting your construction project data and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our construction project management mobile application (the "App"). We understand that construction project data is business-critical, and we treat this responsibility with the highest standards of security and privacy.

1Information We Collect

We collect only the information necessary to provide construction project management services:

Project and Construction Data

• Project Information: Project names, descriptions, locations, timelines, and construction phases
• Schedules and Tasks: Construction schedules, task assignments, deadlines, and project milestones
• Team Data: Team member names, roles, contact information, and work assignments
• Progress Tracking: Project completion data, status updates, and progress photos

Construction Documents

• Project Documents: Blueprints, architectural drawings, permits, contracts, and specifications
• Safety Records: Safety incident reports, inspection documents, and compliance records
• Financial Data: Budget information, cost tracking, material costs, and time records
• Photos and Media: Construction site photos, progress images, and project documentation

Account Information

• User Account: Name, email address, phone number, and company information
• Authentication: Password (encrypted) and login credentials
• Profile Settings: User preferences, notification settings, and app customizations
• Subscription Data: Plan type, billing information, and payment history

Usage and Technical Data

• App Usage: How you navigate and use BuildSync features to improve user experience
• Device Information: Device type, operating system, app version, and device identifiers
• Location Data: GPS location when clocking in/out or uploading site photos (with permission)
• Performance Data: App performance metrics and crash reports to maintain service quality

2How We Use Your Information

We use your construction data solely to provide project management services and improve your construction workflow:

Project Management Services

• Schedule Management: Create, manage, and track construction schedules and project timelines
• Team Coordination: Facilitate team communication, task assignments, and progress updates
• Document Storage: Securely store and organize construction documents, blueprints, and project files
• Progress Tracking: Monitor project progress, milestones, and completion rates

App Functionality

• Account Management: Maintain your account, subscription, and user preferences
• Data Synchronization: Sync project data across your devices and team members
• Notifications: Send project updates, deadline reminders, and important alerts
• Collaboration: Enable real-time messaging and project collaboration features

Service Improvement

• Feature Development: Use aggregated, anonymized data to develop new construction-focused features
• Performance Optimization: Improve app speed, reliability, and user experience
• Security Enhancement: Monitor for security threats and enhance data protection measures
• Customer Support: Provide technical support and troubleshooting assistance

3Data Storage and Security

Encryption and Data Protection

• Data in Transit: All data encrypted using TLS 1.3 encryption during transmission
• Data at Rest: Project data encrypted using AES-256 encryption when stored
• Document Security: Construction documents and blueprints stored with additional encryption layers
• Access Controls: Strict role-based access controls limiting data access to authorized personnel only

Infrastructure Security

• Cloud Security: Data stored using secure, SOC 2 compliant cloud infrastructure
• Server Security: Servers protected with firewalls, intrusion detection, and monitoring systems
• Geographic Security: Data stored in secure data centers with physical security measures
• Backup Protection: Encrypted backups stored securely to prevent data loss

Construction Industry Security

• Project Confidentiality: Construction projects treated as confidential business information
• Document Protection: Blueprints and specifications protected with additional security measures
• Team Privacy: Construction team information protected and access-controlled
• Financial Security: Budget and cost data encrypted and access-restricted

4Information Sharing

We do not sell, rent, or share your construction data with third parties. Information sharing is strictly limited to:

No Commercial Data Sharing

• No Data Sales: Construction project data is never sold to third parties
• No Marketing Use: Project information never used for marketing or advertising purposes
• No Competitor Sharing: Data never shared with competing construction management platforms
• No Analytics Sharing: Project data not shared with third-party analytics services

Service Providers (Data Processing Only)

• Cloud Storage: Encrypted data stored with secure cloud infrastructure providers
• Payment Processing: Payment information processed by secure payment processors
• Email Services: Transactional emails sent through secure email service providers
• Analytics: Anonymized usage analytics to improve app performance and features

Team Members and Collaborators

• Project Teams: Project data shared with team members you invite to your projects
• Role-Based Access: Data access limited based on team member roles and permissions
• Company Accounts: Data shared within your company account as configured by administrators
• Client Access: Limited project data sharing with clients when explicitly authorized

Legal Requirements

• Legal Compliance: Only when required by valid legal process or court orders
• Safety Requirements: Safety incident data when required by regulatory authorities
• Platform Compliance: To comply with app store policies and platform requirements
• Minimal Disclosure: Only the minimum necessary information would be shared

5Third-Party Services

BuildSync integrates with select third-party services under strict data protection agreements:

Cloud Infrastructure

• Purpose: Secure data storage, backup, and synchronization services
• Data Protection: All third-party providers bound by strict confidentiality agreements
• Encryption: Data encrypted before transmission to any third-party service
• Access Limitation: Third parties cannot access or use your construction data

Payment Processing

• Service Providers: Secure payment processors for subscription billing
• Data Sharing: Only payment and billing information shared (no project data)
• PCI Compliance: Payment processors maintain PCI DSS compliance standards
• Financial Security: Credit card information never stored on our servers

6Your Rights and Choices

You have complete control over your construction project data:

Access and Download Your Data

• Project Access: View all your construction projects, schedules, and team data
• Document Access: Download all construction documents, blueprints, and project files
• Data Export: Export project data in standard formats for use with other tools
• Team Information: Access and manage all team member information and permissions

Control Your Data

• Project Management: Add, edit, or delete construction projects and data
• Team Control: Manage team member access and permissions
• Document Control: Upload, organize, and delete construction documents
• Privacy Settings: Control data sharing and privacy preferences

Delete Your Information

• Project Deletion: Delete individual projects and all associated data
• Account Deletion: Permanently delete your account and all construction data
• Secure Removal: Data securely wiped from servers and backup systems
• Team Notification: Team members notified when projects are deleted

7Data Retention

We retain your construction data only as long as necessary to provide services:

Active Account Data

• Project Data: Construction projects and schedules retained while your account is active
• Documents: Blueprints and project documents stored while projects are active
• Team Information: Team member data retained while they're part of your projects
• Communication: Project messages and updates retained for project continuity

Inactive Account Policy

• Retention Period: Data retained for 1 year after last account activity
• Notification: Email reminders sent before automatic deletion
• Reactivation: Accounts can be reactivated anytime during retention period
• Project Preservation: Critical project data preserved longer for business continuity

8Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements:

• Notification: Users notified of significant changes through the app and email
• Construction Focus: Updates will maintain focus on construction industry privacy needs
• Effective Date: Changes become effective 30 days after notification
• User Choice: Users can delete their data if they disagree with policy changes

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Privacy Team: privacy@buildsync.app
• Data Requests: Data access, correction, or deletion requests
• Security Concerns: Report security issues or suspicious activity
• General Support: Use the in-app support feature for app-related questions

This Privacy Policy was last updated in December 2024 and is effective immediately. Your construction project data privacy and security are our highest priorities. We're committed to maintaining your trust and protecting your sensitive business information with the highest standards of privacy and security.