Privacy Policy for BizSync

1. Information We Collect

At BizSync, we collect information to provide and improve our team productivity services. We are committed to transparency about the data we collect and how we use it.

Account Information

Name, email address, and profile information when you create an account
Team and organization details
Job title, department, and role within your organization
Payment and billing information for subscriptions
Profile photos and custom status messages

Content and Usage Data

Messages, files, and content you share within your team workspace
Tasks, projects, and workflow data you create or are assigned to
Meeting schedules, call records, and collaboration activities
Time tracking data and productivity analytics (when enabled)
Integration data from connected third-party services

Technical Information

Device information including type, operating system, and app version
IP address, browser type, and connection information
Usage patterns, feature interactions, and performance data
Location data (only with your explicit permission)
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to provide, maintain, and improve BizSync's team productivity features:

Enable team collaboration, messaging, and task management
Process payments and manage your subscription
Send important service updates, security alerts, and notifications
Provide customer support and respond to your inquiries
Analyze usage to improve our features and user experience
Ensure platform security and prevent fraud or abuse
Comply with legal obligations and protect our rights

🔒 Your Privacy Matters: We never sell your personal data to third parties. Your team's conversations and files remain private to your organization.

3. Information Sharing

We only share your information in limited circumstances:

Within Your Organization

Information is shared with team members according to permissions you set. Team administrators may have broader access to manage the workspace.

Service Providers

We work with trusted third-party providers for:

Cloud infrastructure and data storage
Payment processing and billing
Customer support and analytics (anonymized data)
Security monitoring and threat detection

Legal Requirements

We may disclose information when required by law, to respond to legal processes, or to protect the rights and safety of our users.

4. Data Security

We implement comprehensive security measures to protect your data:

Encryption and Protection

All data encrypted in transit using TLS 1.3 and at rest using AES-256
End-to-end encryption for sensitive communications
Multi-factor authentication and single sign-on support
Role-based access controls and permission management

Infrastructure Security

SOC 2 Type II compliant data centers
24/7 security monitoring and threat detection
Regular security audits and penetration testing
Incident response procedures and breach notifications

5. Data Retention

We retain your information based on your account status and legal requirements:

Active Accounts: Data retained while your account remains active
Deleted Content: Removed from active systems within 30 days
Account Deletion: Personal data deleted within 90 days of account closure
Backup Data: May be retained in encrypted backups for up to 1 year
Legal Requirements: Some data may be retained longer for compliance
Anonymized Analytics: May be retained indefinitely for service improvement

6. Your Rights

You have important rights regarding your personal information:

Access and Control

View and download your personal data
Update your profile and account information
Control privacy settings and notification preferences
Manage team permissions and data sharing

Data Portability and Deletion

Export your data in standard formats
Request deletion of your account and associated data
Object to certain types of data processing
Withdraw consent for optional data collection

For EU residents: You have additional rights under GDPR including data portability, rectification, and the right to lodge complaints with supervisory authorities.

7. Children's Privacy

BizSync is designed for business and professional use. We do not knowingly collect personal information from individuals under 16 years of age. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make material changes, we will notify you through:

Email notification to your registered address
In-app notifications and alerts
Prominent notice on our website
Updated "last modified" date at the top of this policy

Your continued use of BizSync after receiving notice of changes constitutes acceptance of the updated policy.

9. Cookie Policy

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic functionality and security
Performance Cookies: Help us understand how you use BizSync
Preference Cookies: Remember your settings and customizations
Marketing Cookies: Used for relevant communications (with consent)

You can control cookie preferences through your browser settings or our privacy controls.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, we're here to help: